A way to lose a customer

That day Alka went to the Atta Market (a big market in NOIDA) to purchase a pack of pampers for Vasu. They’ve been advertising on TV that with every pack you get a free toy. I had specifically drawn Alka’s attention to the ad. But at the shop, when she asked for the toy, the shopkeeper said no such offer was associated with his current stock. Alka could easily make out that the sticker that declared the free toy had been removed from the pack. Alka’s nephew too had accompanied her. He noticed that when the shopkeeper’s assistant was bringing the toy from the backroom the shopkeeper indicated to him with his eyes that he should not show the toy.

Alka says she’ll never go to that shopkeeper again. The issue is not about the toy; it is the cheapness that the shopkeeper showed for that small toy. He might have saved a toy, but he has lost a customer forever, and I’m sure whenever someone talks about that shop, Alka will not fail to mention the incident. Stupid shopkeeper.